S P E A K E R S
Toni Blake
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Wings of Positive Change
Our greatest amenity is our humanity, but being a great human being is not about a single act of kindness. Great human beings have daily habits that inspire relationships and make the world around them a better place. When we take those habits into our work life, we find reduced conflicts, and improvements in resident retention, relations, renewals, and online reputation. Toni will show how developing our humanity helps us to balance authority with compassion, demonstrate integrity, and act with kindness, showing that the key to effective property management lies within ourselves.
You will love the lesson on how to listen without distractions, stay on the “people” train of thought, communicate our intentions, and offer constructive advice instead of destructive criticism. Finally, she will challenge your team’s Citizenship Goals for 2019 to make a difference in their community, city, and world.
In a world full of negativity, people are overwhelmed. This session is for everyone who wants to turn important micro-moments in life into positive action. Toni Blake will give you WINGS of positive change to add “LIFT” to your personal and business life!
Toni Blake
____
Wings of Positive Change
Our greatest amenity is our humanity, but being a great human being is not about a single act of kindness. Great human beings have daily habits that inspire relationships and make the world around them a better place. When we take those habits into our work life, we find reduced conflicts, and improvements in resident retention, relations, renewals, and online reputation. Toni will show how developing our humanity helps us to balance authority with compassion, demonstrate integrity, and act with kindness, showing that the key to effective property management lies within ourselves.
You will love the lesson on how to listen without distractions, stay on the “people” train of thought, communicate our intentions, and offer constructive advice instead of destructive criticism. Finally, she will challenge your team’s Citizenship Goals for 2019 to make a difference in their community, city, and world.
In a world full of negativity, people are overwhelmed. This session is for everyone who wants to turn important micro-moments in life into positive action. Toni Blake will give you WINGS of positive change to add “LIFT” to your personal and business life!
Kay Frances
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The Funny Thing About Stress
In our frenzied world, people need to be reminded of the importance of managing their stress, keeping a sense of humor and maintaining a positive attitude for peak performance and success in all areas of their lives. The so-called “little things” in life can become cumulative if we don’t stop them in their tracks. We need to manage our stress before it manages us!
Kay Frances
____
The Funny Thing About Stress
In our frenzied world, people need to be reminded of the importance of managing their stress, keeping a sense of humor and maintaining a positive attitude for peak performance and success in all areas of their lives. The so-called “little things” in life can become cumulative if we don’t stop them in their tracks. We need to manage our stress before it manages us!
Adrienne Glusman
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A Grounded View (Shared Mission)
Adrienne Glusman is professional speaker, ambassador and advocate on the topic of Millennial Caregiving, sharing her story and journey as a caregiver for her mom, Hetty, who has lived with Parkinson's Disease (recently re-diagnosed as Multiple System Atrophy) since 2010. Adrienne's story as Hetty's caregiver was featured in a 2018 Wall Street Journal article, 'The Call To Care for Aging Parents Comes Sooner Now'. Adrienne has also been involved with various caregiving campaigns including Leading Age's 'Carry the Convo' and The Scan Foundation's 'Do You Give a Care'. Adrienne is a brand ambassador for EMD Serono’s Embracing Carers, a campaign aiming to fill the need for better support and recognition of caregivers. She also serves as a brand ambassador for Prevail in their Marketing efforts targeted at providing resources to family caregivers and the tools to help them find the right protective hygiene products.
When Adrienne isn't caring for her mom she is working to continue developing her public speaking business and scaling an Online Business Management agency she started in 2019. You can also find her jet setting the world (in smaller doses these days) - 38 countries down, the rest of the world to go. Living in Miami, she enjoys R&R time at the beach and dancing (something she has done since she was three years old). You can also find her scoring some gems while thrift shopping or checking out the latest restaurants and local happenings.
Adrienne Glusman
____
A Grounded View (Shared Mission)
Adrienne Glusman is professional speaker, ambassador and advocate on the topic of Millennial Caregiving, sharing her story and journey as a caregiver for her mom, Hetty, who has lived with Parkinson's Disease (recently re-diagnosed as Multiple System Atrophy) since 2010. Adrienne's story as Hetty's caregiver was featured in a 2018 Wall Street Journal article, 'The Call To Care for Aging Parents Comes Sooner Now'. Adrienne has also been involved with various caregiving campaigns including Leading Age's 'Carry the Convo' and The Scan Foundation's 'Do You Give a Care'. Adrienne is a brand ambassador for EMD Serono’s Embracing Carers, a campaign aiming to fill the need for better support and recognition of caregivers. She also serves as a brand ambassador for Prevail in their Marketing efforts targeted at providing resources to family caregivers and the tools to help them find the right protective hygiene products.
When Adrienne isn't caring for her mom she is working to continue developing her public speaking business and scaling an Online Business Management agency she started in 2019. You can also find her jet setting the world (in smaller doses these days) - 38 countries down, the rest of the world to go. Living in Miami, she enjoys R&R time at the beach and dancing (something she has done since she was three years old). You can also find her scoring some gems while thrift shopping or checking out the latest restaurants and local happenings.
Mark Henson
____
21st Century Superheroes
Awaken Your Superpowers: Positive Change.
It is highly desired, but hard to achieve. So how do you achieve it? Better yet, how do you create it?
Mark will share how to increase your Courage, Confidence, and Contribution by awakening your "Ordinary Superpowers." The result? You'll know exactly how to serve your organization (and the world around you) with greater positive impact than you ever have before. Who knows? You might even save the day!
Mark Henson
____
21st Century Superheroes
Awaken Your Superpowers: Positive Change.
It is highly desired, but hard to achieve. So how do you achieve it? Better yet, how do you create it?
Mark will share how to increase your Courage, Confidence, and Contribution by awakening your "Ordinary Superpowers." The result? You'll know exactly how to serve your organization (and the world around you) with greater positive impact than you ever have before. Who knows? You might even save the day!
Crescendo Strategies
Cara Stiletto, MBA
____
Staying Power: How to Keep
Employees Longer
While some of today's workforce is made up of deep-rooted, dependable staff, a larger number of positions are now a revolving door of employee turnover. Workforce thought leaders from Crescendo Strategies will share insight on why staffing is so challenging today and additional ways to gain greater staffing stability. Learn how to slow the revolving door, more effectively manage the impending shorter-term workforce, and maximize the time you have with each employee.
- Discover current employee turnover trends and future staffing projections
- Uncover the real reasons employees leave most organizations and ways to encourage them to stay
- Learn ways to become a M.A.G.N.E.T. employer who attracts better applicants and keeps staff longer.
Crescendo Strategies
Cara Stiletto, MBA
____
Staying Power: How to Keep
Employees Longer
While some of today's workforce is made up of deep-rooted, dependable staff, a larger number of positions are now a revolving door of employee turnover. Workforce thought leaders from Crescendo Strategies will share insight on why staffing is so challenging today and additional ways to gain greater staffing stability. Learn how to slow the revolving door, more effectively manage the impending shorter-term workforce, and maximize the time you have with each employee.
- Discover current employee turnover trends and future staffing projections
- Uncover the real reasons employees leave most organizations and ways to encourage them to stay
- Learn ways to become a M.A.G.N.E.T. employer who attracts better applicants and keeps staff longer.
Jacque Thornton
MSA, CEHA
____
Understanding Dementia for Professionals in Aging Services
Alzheimer’s Disease and other dementias often are viewed from their burdens on the individual living with the disease and challenges which present for the care partner team (caregivers, care recipient(s), healthcare system, family, friends, community, and staff in senior living settings). Although the dementia epidemic is on the rise, we are in the age of enlightenment and better understand mild cognitive impairment and early diagnosis and treatment of memory disorders in the US. As Americans are living longer than any other time in our nation--more of us will present with dementia. We can no longer just wait for a cure. We must learn new pathways to help those caring for and living with dementia find meaning, joy, coping mechanisms, access to LTSS to live more fully beyond diagnosis. Attendees of this session will:
- Learn about dementia stats & facts
- Learn the warning signs and symptoms of dementia
- Diminish personal bias and myths
- Learn strategies to improve brain health and brain health equity
Jacque Thornton
MSA, CEHA
____
Understanding Dementia for Professionals in Aging Services
Alzheimer’s Disease and other dementias often are viewed from their burdens on the individual living with the disease and challenges which present for the care partner team (caregivers, care recipient(s), healthcare system, family, friends, community, and staff in senior living settings). Although the dementia epidemic is on the rise, we are in the age of enlightenment and better understand mild cognitive impairment and early diagnosis and treatment of memory disorders in the US. As Americans are living longer than any other time in our nation--more of us will present with dementia. We can no longer just wait for a cure. We must learn new pathways to help those caring for and living with dementia find meaning, joy, coping mechanisms, access to LTSS to live more fully beyond diagnosis. Attendees of this session will:
- Learn about dementia stats & facts
- Learn the warning signs and symptoms of dementia
- Diminish personal bias and myths
- Learn strategies to improve brain health and brain health equity
Dr. Paul White
____
The Five Languages of Appreciation in the Workplace
At work, people express and receive appreciation in different ways. If you try to express appreciation in ways that aren’t meaningful to your co-workers, they may not feel valued at all. This is because you and your co-workers are speaking different languages. In The 5 Languages of Appreciation in the Workplace, Dr. Chapman and Dr. White will help you identify the five languages of appreciation in order to:
- Express genuine appreciation to co-workers and staff — even on a tight budget.
- Increase loyalty with the employees and volunteers in your organization.
- Reduce cynicism and create a more positive work environment.
- Improve your ability to show appreciation for difficult colleagues.
- Convey the language of physical touch in appropriate ways.
Based on the #1 New York Times bestseller, The 5 Love Languages, Dr. Chapman and Dr. White give you practical steps to make any workplace environment more encouraging and productive.
Dr. Paul White
____
The Five Languages of Appreciation in the Workplace
At work, people express and receive appreciation in different ways. If you try to express appreciation in ways that aren’t meaningful to your co-workers, they may not feel valued at all. This is because you and your co-workers are speaking different languages. In The 5 Languages of Appreciation in the Workplace, Dr. Chapman and Dr. White will help you identify the five languages of appreciation in order to:
- Express genuine appreciation to co-workers and staff — even on a tight budget.
- Increase loyalty with the employees and volunteers in your organization.
- Reduce cynicism and create a more positive work environment.
- Improve your ability to show appreciation for difficult colleagues.
- Convey the language of physical touch in appropriate ways.
Based on the #1 New York Times bestseller, The 5 Love Languages, Dr. Chapman and Dr. White give you practical steps to make any workplace environment more encouraging and productive.